711cuxi Privacy Policy – Your Data Is Protected

This Privacy Policy ("Policy") describes how 711cuxi ("we", "Platform", or "Company") collects, uses, discloses, and protects your personal information when you use the 711cuxi website, mobile app, and all related services.

By registering an account or using any part of the 711cuxi platform, you give your consent to the collection and use of your personal information as described in this Policy. If you do not agree with any part of this Policy, please stop using our platform.

711cuxi collects your personal information through several channels — directly from you during registration, through your use of the platform, and automatically via standard tracking technologies. Below are the categories of data we collect:

Every piece of information we collect has a clear and legitimate purpose. 711cuxi does not use your data for any purpose not stated in this Policy without first obtaining your consent.

• Account Management: Creating, verifying and managing your member account, including KYC processes required by law.
• Transaction Processing: Processing deposits, withdrawals and all other financial transactions securely and accurately.
• Service Provision: Serving games, promotions and content relevant to your preferences and activity on the platform.
• Customer Support: Handling your enquiries, complaints and support requests effectively and personally.
• Platform Security: Detecting and preventing fraud, money laundering, account abuse and other security threats.
• Legal Compliance: Meeting reporting and regulatory compliance obligations imposed by Malaysian authorities.
• Platform Improvements: Analysing usage patterns at an aggregate (non-individual) level to enhance the overall user experience.
• Marketing Communications: Sending relevant promotional offers and updates — only if you have given your consent to receive them.

711cuxi does not share your personal data with third parties except in the circumstances outlined below. In all sharing cases, we ensure that recipients are bound by data protection obligations equivalent to our own standards.

• Service Providers: Technical partners such as gaming platform providers, payment processors, and cloud computing services that help us deliver our services. They may only use your data for purposes we specify.
• Regulatory Authorities: Government agencies, law enforcement bodies, or financial regulators when we are legally required to do so under Malaysian law.
• Fraud Prevention: Industry bodies or recognised platforms for fraud detection and prevention purposes within the online gaming industry.
• Business Transfer: In the event of a company merger, acquisition, or asset transfer, user data may be transferred to the new entity with prior notice to users.

Protecting your personal data is a core operational priority. 711cuxi continuously invests in robust security infrastructure to ensure your information remains safe from both external and internal threats.

The security measures we implement include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and 711cuxi servers.
• Database-level data encryption for sensitive information such as financial details and identity documents.
• Two-factor authentication (2FA) is available for all member accounts as an additional layer of security.
• 24/7 system monitoring by our cybersecurity team.
• Periodic penetration testing by independent third-party security auditors.
• Strict internal access controls — only authorised staff may access user data in accordance with their job responsibilities.
• Secure data backup systems to ensure service continuity and data recovery in the event of an incident.

While we take all reasonable measures, no digital security system can guarantee 100% protection at all times. In the event of a data breach affecting your information, we will notify you within the timeframe required by law and take immediate action to mitigate the risk.

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by 711cuxi:

711cuxi uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Collecting anonymised information on how users interact with the platform to help us improve website performance.
• Functional Cookies: Saving your preferences such as language, region and display settings for a more personalised experience.
• Analytics Cookies: Helping us understand traffic patterns and user interactions for the continuous improvement of our platform.

You can manage or disable non-essential cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the 711cuxi platform.

711cuxi does not retain your personal data longer than necessary for the purpose it was collected, or as required under Malaysian law. Our general principle is to keep data only for as long as it serves a legitimate purpose for you or our operational needs.

• Active Account Data: Retained throughout the period your account is active and for a specified period after account closure for the purpose of resolving any potential claims.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legal requirements.
• KYC Documents: Retained for the duration of the active account and 5 years after account closure in line with anti-money laundering (AML) requirements.
• Support Communication Logs: Retained for 2 years for quality management and dispute resolution purposes.
• Technical Data & Logs: Retained for 90 days for security and technical troubleshooting purposes.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

The 711cuxi platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from minors. All registration processes require age verification as the first line of control.

If we determine that a person under the age of 18 has registered an account by providing false information, we will take the following actions immediately:

• Suspending or closing the account in question without notice.
• Deleting all personal data associated with the account.
• Returning any remaining account balance to the original payment method.

711cuxi reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. We are committed to notifying you of any significant changes.

When we make amendments to this Policy, the following steps will be taken:

• The "Updated" date at the top of this page will be changed to reflect the date of the latest amendment.
• An in-platform notification will be displayed when you log in for the first time after the amendment.
• For significant amendments that affect your privacy rights, an email notification will be sent to the address registered with your account.
• Continued use of the 711cuxi platform after the effective date of any amendment constitutes your acceptance of the updated Policy.

If you have any questions, concerns, or wish to exercise your privacy rights, the 711cuxi Data Protection team is ready to assist you:

• Email: [email protected] — state "Data Privacy Inquiry" in the subject line for faster processing.
• Live Chat: Available 24/7 via the 711cuxi platform for immediate inquiries.
• Help Center: Visit the page FAQ us for frequently asked questions on privacy and account security.

We aim to respond to all privacy-related enquiries within 14 business days. For formal data rights requests, we will provide a reference number and keep you updated at every stage of the process.