Terms and Conditions of Use 711cuxi Platform

This Terms and Conditions document ("Agreement") constitutes a legally binding contract between you ("User" or "Member") and 711cuxi ("Company", "we", or "Platform"). This Agreement governs all aspects of your use of the 711cuxi website, mobile app, and all services provided by the platform.

In this document, the following terms carry the meanings assigned to them:

• "Platform" refers to the 711cuxi website, mobile app, and all related digital services.
• "Account" refers to the member account registered by the user to access 711cuxi services.
• "Balance" refers to the total funds in the user's account, including cash balance and bonus credits held separately.
• "Bonus" refers to any credits, rewards, free spins, or other incentives granted by 711cuxi to members.
• "Wagering Requirement" refers to the wagering requirements that must be met before a bonus can be converted into withdrawable funds.

To fully access 711cuxi services, you need to register a member account. Registration is free and only takes a few minutes.

The eligibility requirements to register a 711cuxi account are as follows:

• Be at least 18 years of age at the time of registration.
• You are not currently enrolled in a self-exclusion program on any gaming platform.
• Provide accurate, truthful, and up-to-date personal information during registration.
• Register one account only. Multiple account registrations by the same individual are strictly prohibited.
• Do not register on behalf of another individual or use another person's identity.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. All activity that occurs through your account is your responsibility. If you suspect your account has been accessed without authorization, contact the 711cuxi support team immediately.

Identity verification (KYC) is required before your first withdrawal request is processed. Documents that may be requested include your identification card, proof of address, and proof of ownership of your payment method. This is a standard security measure to protect your account.

711cuxi supports a range of local payment methods suited for users in Malaysia, including FPX, DuitNow, online bank transfers, and selected e-wallets. All transactions are processed through secure, encrypted payment channels.

Deposit: All deposits are processed automatically and funds will be credited to your account within minutes. Minimum and maximum deposit limits apply depending on your chosen payment method and are visible during the deposit process. 711cuxi does not charge any fees for deposits; however, your payment provider may apply their own charges.

Withdrawal: Withdrawal requests that have met identity verification requirements will be processed within 5 to 15 minutes. Withdrawals may only be made to the same payment method or one registered under your own name. Withdrawals to third-party accounts are strictly prohibited.

• The minimum withdrawal amount is RM 30 per transaction.
• Withdrawals exceeding the daily limit may require additional verification from our finance team.
• Bonus funds that have not met the wagering requirements cannot be withdrawn.
• 711cuxi reserves the right to request additional documentation for transactions deemed unusual, for legal compliance purposes.

711cuxi offers a variety of bonuses and promotions from time to time to enhance our members' gaming experience. All bonuses are subject to the specific terms and conditions stated alongside each promotional offer.

The general terms applicable to all types of 711cuxi bonuses are as follows:

• Each bonus has a different wagering requirement, typically between 20x and 40x the value of the bonus received.
• The bonus validity period is as stated in the offer. Expired bonuses will be automatically forfeited.
• The welcome bonus may only be claimed once per new member.
• Players who use multiple accounts to obtain bonuses will have their membership terminated.
• 711cuxi reserves the right to modify or cancel any promotion at any time with reasonable notice.
• Some games may contribute less than 100% towards wagering requirements — please check the relevant promotions page for details.

If there is evidence of bonus abuse, such as systematically placing low-risk bets solely to meet wagering requirements, 711cuxi reserves the right to withhold or cancel the relevant bonus and any associated winnings.

All games available on the 711cuxi platform use a Random Number Generator (RNG) that has been audited by an independent body to ensure fair and tamper-proof results. The Return to Player (RTP) rate for each game is as specified by the respective game provider.

Players are responsible for understanding the rules of each game before placing bets. 711cuxi is not liable for any losses resulting from a player's failure to understand how a game works.

• Game results recorded by the 711cuxi server are final and cannot be disputed.
• In the event of a technical disruption during an active game, the rounds affected will be resolved or voided based on server records.
• 711cuxi reserves the right to void bets placed during system outages and return the wagered amount to the player's account.
• The use of automated software, bots, or any method that provides an unfair advantage in games is strictly prohibited.

711cuxi maintains a zero-tolerance policy toward any form of fraud, manipulation, or illegal activity on our platform. The following activities are strictly prohibited and may result in immediate account closure, forfeiture of balance, and legal action where necessary:

• Registering more than one account or using another person's identity.
• Money laundering or using the platform for any illegal financial activity.
• Use of automated software, bots, scripts, or other unauthorized methods to play.
• Collusion between players to manipulate game outcomes, particularly in poker or live table games.
• Exploiting platform bugs or technical vulnerabilities for unfair advantage.
• Threatening, insulting, or harassing other members or 711cuxi staff through any channel.
• Transferring funds between member accounts without authorization for money laundering or bonus requirement evasion purposes.

711cuxi cooperates fully with relevant authorities in any investigation involving suspicious financial activity. All transactions are monitored by our automated fraud detection system, which operates 24 hours a day.

Members may close their 711cuxi account at any time by contacting our customer support team. Any eligible balance (excluding bonuses that have not met their wagering requirements) will be returned via the original payment method within the stipulated timeframe.

711cuxi reserves the right to suspend or close any account without prior notice under the following circumstances:

• There is evidence or suspicion of fraudulent activity or platform abuse.
• Failure to complete the identity verification (KYC) process within the stipulated timeframe.
• Violation of any terms set out in this document.
• Requests from relevant authorities for legal investigation purposes.
• Members who have enrolled in a self-exclusion program on this platform or any related platform.

In the event of account closure due to a breach of terms, 711cuxi reserves the right to withhold account balances associated with the violating activity while an investigation is conducted. Our decision in such matters is final.

711cuxi is committed to protecting the privacy and personal data of all our members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Personal data provided during registration and platform use is collected, processed, and stored in accordance with our Privacy Policy.

Your data is used solely for the following purposes:

• Member account management and verification.
• Processing financial transactions and meeting fraud detection requirements.
• Delivering better customer support services.
• Sending account-related notifications, promotions, and platform updates (subject to your preferences).
• Compliance with applicable legal and regulatory obligations.

711cuxi will not sell, rent, or share your personal data with third parties for marketing purposes without your consent. For more information on how we handle your data, please refer to Privacy Policy our complete details.

The 711cuxi platform is provided on an "as-is" basis. While we strive to keep the platform running without interruption, we do not guarantee that the service will be entirely free from technical errors, disruptions, or unavoidable downtime.

• 711cuxi is not liable for any indirect, consequential, or punitive losses arising from use of the platform.
• 711cuxi's maximum liability to any user is limited to the net deposit amount made by that user in the 30 days preceding the claim.
• 711cuxi is not liable for losses resulting from internet connection failures, user device issues, or third-party disruptions beyond our control.
• Online gaming carries financial risk. You are solely responsible for the betting decisions you make.

711cuxi reserves the right to update, modify, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments may be made for reasons including legal changes, platform improvements, service updates, or other operational reasons.

When amendments are made to these Terms and Conditions:

• The "Updated" date at the top of this page will be changed to reflect the date of the latest amendment.
• Email notifications will be sent to all active members for material amendments.
• In-platform notifications will be displayed at your next login.
• For amendments involving significant changes to user rights, a notice period of at least 14 days will be given before the changes take effect.

Your continued use of the 711cuxi platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before the amendment takes effect.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the 711cuxi team is ready to assist you through the following support channels:

• Live Chat: Available 24/7 via the chat icon at the bottom corner of our platform — the fastest way to get an immediate response.
• Support Email: [email protected] — for detailed inquiries that require supporting documents.
• Help Center: Visit page FAQ us for answers to the most frequently asked questions.

We aim to respond to all inquiries within 24 business hours. For formal complaints, our team will provide a reference number and keep you updated on the progress of the investigation within the stipulated timeframe.